DIY Recording
With the wide availability of budget recording equipment and software, you can throw a rock in any direction and hit someone claiming to run a, “Professional Recording Studio.” You might even be tempted to purchase your own setup, grab that receptionist with the golden voice and go the DIY route with your audio recording needs. […]
‘Tis the season!
As always, the holidays seem to come out of nowhere. And we understand! It’s not too late to order your Right Message on Hold OR Right Music on Hold holiday message. We have many different options to meet your needs. Start by going to WalshMedia.com and then contact your Project Manager to go over the details. Or, […]
Thanksgiving Holiday
Walsh Media, Inc. will be closed on Thursday, November 24th and Friday November 25th in observance of the Thanksgiving holiday. Regular business hours (8:30am-5:00pm Central Time) resume on Monday, November 28th. We wish everyone a safe and happy holiday!
Thanks!
With Thanksgiving nearly upon us our thoughts turn to giving thanks—such as the simple phrase your callers hear when they call your company, “Thank you for calling.” Since most of our efforts are usually directed at containment within web and IVR self service applications, we may not be so grateful for that call. However, your […]
Say what?
Do you desire scripts that flow at a relaxed and natural pace, effectively convey the information to be delivered and yet are perceived as entirely conversational? (ugh.) Simplify. For a natural, not stilted feeling, we recommend using contractions in most cases. Contractions will make your prompts sound more conversational and less formal, allowing your callers […]
Voice Talent Spotlight – Kay
If it’s jazz in the city, you’ll find Kay digging the scene! A dedicated fan, Kay created and leads a popular Chicago Jazz History bus tour and blogs about jazz too! She’ll sing or perform at the drop of a hat – this one loves a microphone! Her acting chops come from her studies at […]
Call Flow
Do you know what a call flow is? It’s a map of your telephone system and it can be simple as a few boxes and lines, or a complex graphical illustration detailing programming and script for every step. There are various software programs available that allow you to diagram your phone system and you can […]
Voice Talent search engine update!
Now, finding a needle in a haystack has gotten a little bit easier on our homepage! If you’re looking for a more sophisticated sort of your options, just go to www.WalshMedia.com and click “Voice Talent” to check out our new Green Room! You can search by talent name if you already know who you’re looking […]
Say it out loud
If you walk the halls of Walsh Media, you’ll hear a lot of talking, but we aren’t necessarily talking to each other or on the phone. Our Project Managers are actually reading scripts out loud. Why? Because we want your scripts to sound the best they can – typically friendly and conversational – and to […]
Audition Your Audio
Want a tip straight from the old school of recording engineers that can help you effectively evaluate the audio on your phone system? Make sure you check application audio in as many different environments as possible. Listen on a regular telephone, a VOIP phone, a mobile phone, on speakerphone, in a busy office, on a […]