Common Sense Tip of the Day:
In an effort to cut costs and streamline services, many companies are moving their contact centers from a premise based to a hosted environment. No small undertaking, is it? While all that’s happening, what are your callers and customers hearing? It’s best to maintain the same voice across all lines of communication to reassure your callers and solidify your brand. If you communicate to the hosting company that you’d prefer to maintain your Walsh Media branded voice, we can work hand in hand with them so that you can maintain consistency and integrity. If you’d like to learn more, please give us a call at 1-800-454-6453 or visit www.WalshMedia.com.
