Common Sense Tip of the Day:
When you’re not sure which voice talent and what verbiage best supports your persona, listen to our experts. True story: a company was casting a voice for a large call center. They went against our initial recommendation, selecting a different talent from our pool, and did not allow script changes. A year later, they ended up re-recording the whole thing. After another round of talent auditions, they selected the very one we recommended from the start. They even opened up to accepting some subtle word changes that better reflected the persona. The result? The most impressive containment rates they’ve ever seen. We’d be happy to discuss your needs! Get in touch at Info@WalshMedia.com or 1-800-454-6453.