Common Sense Tip of the Day:
Why are people so committed to updating Facebook and Twitter, yet let their contact center application languish in a sea of forgotten communication? Maybe it’s because the people who actually work for a corporation rarely fully utilize the telecom resources. It’s wise to schedule system reviews as often as you can, at least several times a year, to really put your system to the test. When you hear what callers hear, you might be surprised. If you’d like to learn more, please give us a call at 1-800-454-6453 or visit www.WalshMedia.com.