Conference alert!

Hey SOCAP Members! Keep an eye out for us at the 2012 Symposium in Baltimore starting this weekend. In the Exhibit Hall, you’ll find us in booth #202, and we’ll be presenting at the Business Partner Showcase, Tuesday at 8:30 am in the Guilford Room. Make sure you say “Hello”, or just send Tim Walsh […]

Learn from the pros

Are you taking a fresh look at the Customer Experience as it relates to your contact center? Now might be just the time to contact Jamie Butcher regarding our “Tips & Techniques” Lunch and Learn! You’ll be able to catch this event with various SOCAP events around the country, and can request a webinar or […]