Using your on-hold time wisely

Common Sense Tip of the Day: You’ve got reports due, go-live dates, and a stack of paper on your desk 3 inches deep. How on earth are you supposed to find time to get crucial messages out to callers about your new products and offerings? You may not have time, but your on-hold environment does. […]

Consider your callers

Common Sense Tip of the Day: Always try to consider your audience when picking out your Right Message on Hold music category.  Do you want to energize your callers with upbeat Pop music?  Or maybe create a different scene with soothing and relaxing jazz.  Whatever your needs, your Walsh Media Project Manager will guide you […]