Common Sense Tip of the Day:
Disaster recovery messages are often a minor consideration in the grand scheme of audio for your self-service applications. If your company is hit by a disaster of course there other important factors, but how your company manages a disaster directly affects your brand! Avoid improvised and unapproved messages recorded on-site by a non-professional voice – include disaster recovery messages in your plan – reassuring customers with your message and preparation, turning a potential failure into an enhanced customer experience. We’d be happy to discuss your concerns! Contact us at Info@WalshMedia.com or 1-800-454-6453.