Generic 'Day' Greeting

Callers will hear this greeting during your regular business hours. When developing your press options, try to make sure your most commonly-requested department or service is offered early in the prompt, followed by the next most-requested department, etc.

Helpful tips

  • Try not to exceed more than five options in a given prompt.
  • You don’t need to say ‘please’ with every press option.
  • Give callers a way to zero out if needed, and a way to repeat the menu (in case they’ve missed something and need to hear the menu again).

Welcome to (Company Name). If you know your party’s  _-digit extension, please enter it at any time. To dial by name, press _. 

For (option #1, most popular), press _.  
For (option #2), press _.
For (option #3), press _.
For (option #4), press _.
To repeat these options, press _.   

Or, for operator assistance, press zero. (or “Otherwise, please remain on the line for assistance.”)

Generic After-Hours (Closed) Greeting

Callers will hear this greeting when they call after hours.

Thank you for calling (Company Name).  Our office is currently closed.  Normal business hours are _AM through _PM (Central) Time.   

If you know your party’s _-digit extension, you may enter it at any time. To dial by name, press _.   

For (option #1, most popular), press _.
For (option #2), press _.
For (option #3), press _. 
For (option #4), press _.
To repeat these options, press _. 

Otherwise, please remain on the line to leave a message in the general mailbox for a return call on our next business day.

Generic Holiday (Closed) Greeting

Callers will hear this greeting when your office is closed for a holiday.  

Thank you for calling (Company Name).  Our office is currently closed in observance of the holiday.  Regular business hours, which are _AM through _PM (Central) Time, will resume the next business day.   

If you know your party’s _-digit extension, you may enter it at any time. To dial by name, press _.   

For (option #1, most popular), press _.
For (option #2), press _.
For (option #3), press _. 
For (option #4), press _.
To repeat these options, press _. 

Otherwise, please remain on the line to leave a message in the general mailbox for a return call on our next business day.